Shipping Policy

Free Shipping on All Orders

At Bestway Shoe Hospital, we're happy to offer free shipping on every order — no minimum purchase required!

Delivery Time

All orders are processed and shipped within 1–2 business days (Monday through Friday, excluding public holidays). Once your order has been dispatched, you will receive a confirmation email with your tracking information.

Order Processing

Orders placed before 12:00 PM (noon) on a business day are typically processed the same day. Orders placed after 12:00 PM or on weekends/holidays will be processed on the next business day.

Shipping Confirmation

You will receive an email notification with your tracking number as soon as your order ships. Please allow a few hours for the tracking information to update in the system.

Shipping Restrictions

At this time, we ship to addresses within the United States. If you have questions about shipping to a specific location, please don't hesitate to contact us.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact our customer support team immediately. We will work quickly to resolve the issue and ensure you receive your order.

Contact Us

Have questions about your shipment? We're here to help! Reach out to our friendly customer support team and we'll get back to you as soon as possible.

— The Bestway Shoe Hospital Team